These Terms and Conditions govern your use of AY Group’s services and website. By engaging with our services, you agree to these terms in full.
1. Acceptance of Terms
By accessing our website or using our services, you confirm your acceptance of these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Services Provided
AY Group offers import/export, logistics, travel and tours, freight forwarding, local purchasing, and investment services. The specific terms of each service are outlined in individual agreements.
3. Payments and Pricing
- All payments must be made as per the agreed terms in the invoice or contract.
- Prices are subject to change without prior notice, except for ongoing agreements.
- Delayed payments may result in penalties or service suspension.
4. User Obligations
- Provide accurate and complete information when engaging with our services.
- Comply with all applicable laws and regulations during transactions.
- Avoid misuse or unauthorized use of our services or website.
5. Intellectual Property
All content, including logos, text, graphics, and website design, is the intellectual property of AY Group. Unauthorized reproduction or distribution is prohibited.
6. Limitation of Liability
AY Group is not liable for:
- Losses caused by factors beyond our control, such as natural disasters or third-party delays.
- Indirect, incidental, or consequential damages resulting from service use.
7. Refunds and Cancellations
Refunds are governed by our Refund Policy. Specific services may have additional terms related to cancellations or refunds.
8. Privacy Policy
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
9. Amendments
AY Group reserves the right to amend these terms at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Disputes will be resolved in accordance with Sri Lankan jurisdiction.
11. Contact Information
If you have any questions or require clarification, please contact us:
- Address: Supernova Complex 22-1/9, Bankshall Street, Colombo 11
- Phone: +94 77 726 2668
- Email: info@aygroupcompany.com
